WITH HEARTFELT THANKS
Thank you for being part of our story.
Our Fall Clearance Sale has come to an end, and VIVIA NEW YORK is now closed to new orders.
To everyone who shopped with us, shared a kind word, or made VIVIA part of their everyday life — thank you. Your support has meant so much to us.
For any questions, please email support@vivianewyork.com
With love and gratitude,
Vivia & the VIVIA NEW YORK team
FOR OUR CUSTOMERS
Still here for you.
Our storefront may be closed, but support for your existing order continues.
support@vivianewyork.comPlease include your order number so we can help you more easily.
Will I still receive my order?
Yes. We are continuing to process and fulfill all outstanding orders. If you have a question about your order, please email our customer care team and include your order number.
How can I follow my delivery?
Use the tracking link in your shipping confirmation email. You can also visit our Track Your Order page. If your order has not shipped yet, or you need help finding your tracking details, please contact us.
Track your orderCan I still contact you about a return or refund?
Yes. Please email our customer care team with your order number and your question. The terms that apply to your purchase are available in our existing Return & Refund Policy.
Return & Refund Policy